Terms & Conditions
Last updated: October 2025
Welcome to Mimi Aesthetics. By booking an appointment, purchasing a treatment, or visiting our clinic, you agree to the following Terms & Conditions.
These terms are in place to ensure clarity, safety, and the best possible experience for every client.
1. Appointments & Consultations
- All clients must be 18 years or older for injectable treatments.
- A consultation is required before any aesthetic treatment to confirm suitability, discuss desired outcomes, and review your medical history.
- Mimi Aesthetics reserves the right to refuse treatment if it is not in the client’s best interest or is deemed unsuitable.
- Results vary from person to person; no outcome is guaranteed.
2. Bookings & Deposits
- A non-refundable deposit is required to secure your appointment.
- Deposits are redeemable against your booking and will be deducted from your treatment cost on the day of your appointment.
- Appointments are only confirmed once your deposit has been received.
3. Cancellations & Rescheduling
- We require at least 48 hours’ notice to cancel or reschedule an appointment.
- Cancellations made with less than 48 hours’ notice will result in a 50% charge of the treatment cost.
- No-shows or same-day cancellations will be charged 100% of the treatment cost.
- We understand that emergencies happen — please contact us as soon as possible if you need to make changes.
4. Late Arrivals
- Please arrive on time for your appointment.
- Clients arriving more than 15 minutes late may need to reschedule, and 50% of the treatment cost will be forfeited.
5. Medical Information & Suitability
- It is your responsibility to provide accurate and up-to-date medical information.
- Certain health conditions, medications, or recent procedures may make you unsuitable for treatment.
- Mimi Aesthetics cannot be held liable for any adverse outcomes that occur as a result of undisclosed or inaccurate information.
6. Aftercare & Results
- Aftercare instructions will be provided following every treatment — please follow them carefully.
- Individual results vary depending on factors such as skin type, metabolism, and lifestyle.
- Additional or top-up sessions may be recommended and may incur a charge unless otherwise stated.
7. Refund Policy
- As aesthetic treatments are bespoke and product-based, no refunds are offered on completed treatments.
- Refunds will only be considered in cases of proven negligence or where required by law.
- Deposits and prepaid treatment packages are non-refundable but may be transferred at the discretion of management.
8. Photography & Marketing Consent
- Before-and-after photos may be taken for clinical records and treatment tracking.
- Photos will only be used for marketing or social media with your verbal or written consent.
9. Privacy & Data Protection
- All personal information is handled in compliance with UK GDPR and the Data Protection Act 2018.
- Your information will never be shared with third parties without your consent.
- By submitting personal information, you agree to our privacy and data handling policies.
10. Liability
- Mimi Aesthetics and its practitioners accept no liability for any loss, injury, or damage arising from treatment unless caused by proven negligence.
- By proceeding with a treatment, you confirm that you understand the procedure, possible risks, and have given informed consent.
11. Gift Vouchers & Promotions
- Gift vouchers are valid for 12 months from the date of purchase unless otherwise stated.
- Promotional offers are subject to availability and time limits.
- Discounts or offers cannot be combined unless clearly stated.
12. Right to Refuse Service
Mimi Aesthetics reserves the right to refuse treatment to any client who:
- Is under the influence of drugs or alcohol
- Displays aggressive or inappropriate behaviour
- Fails to comply with clinic policies or professional recommendations
13. Updates to Terms & Conditions
These Terms & Conditions may be updated from time to time.
The most recent version will always be available on this page.
Contact Us
For any questions regarding these Terms & Conditions, please contact:
📧 mia@mimiaestheticsx.com
📍 9 Severn Rd, Hallen, BS10 7RZ
📞 07902 125276